SAP Knowledge Base Article - Preview

3093169 - Service and Support Team Not Copied Over from Preceding Ticket


You notice that the Service and Support Team party is not copied over from a preceding ticket when creating a copy ticket in SAP Cloud for Customer.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Service, Ticket, C4C, Cloud for Customer, Copy, Service and Support Team, Involved Party, Party, Parties, Ticket Routing Rules by Organization or Territory, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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