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SAP Knowledge Base Article - PreviewSymptom
You notice that the Service and Support Team party is not copied over from a preceding ticket when creating a copy ticket in SAP Cloud for Customer.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service, Ticket, C4C, Cloud for Customer, Copy, Service and Support Team, Involved Party, Party, Parties, Ticket Routing Rules by Organization or Territory, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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