SAP Knowledge Base Article - Public

3093214 - Secret has not defined Error in Provisioning - Onboarding

Symptom

Getting Secret has not defined error in provisioning after saving the PFS credentials

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to Provisioning
  2. Company Settings
  3. Filter on "Print Forms Generation"
  4. Update the Basic Authentication Credentials
  5. Save
  6. Error appears "Secret has not defined"

Cause

  • This was a known issue post Instance Refresh wherein a script had to be executed to wipe the bad data.
  • However, the Engineering Team has fixed the issue and there is no need to run a script anymore.

Resolution

For Implementation Partners/Clients who have access to Provisioning: 

  • Kindly login to Provisioning > Company Settings
  • Under "Enable Print Form Services" 
  • Enter the Username and Password 
  • Save the credentials 

Customers who do not have access to Provisioning:

  • Kindly raise a new ticket with the component LOD-SF-OBX-DOC. Please share the PFS login credentials along with the company ID. 

See Also

All Support Engineers please refer to the internal memo.

Keywords

Secret has not defined, Provisioning error, Credential, P-User, S-User, Document, Generation, PFS, Onboarding, secret , KBA , LOD-SF-OBX-ADM , Admin UI , LOD-SF-OBX-DOC , Generation of Documents using PFS , LOD-SF-OBX-DSN , Docusign Integration , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Platform all versions