Symptom
When cancelling a time off request, another field is updated but the update to the field is not saved.
Environment
SAP SuccessFactors Employee Central: Time Off
Reproducing the Issue
- Have a take rule that checks the value in a custom field
- Update the custom field and then cancel the time off request
- The take rule is not picking the updated value of the custom field
Cause
This is the standard behavior. Changes made during cancellation of a time off request are not saved.
Resolution
- The time off request will have to be edited and saved first, then only it can be cancelled for any updates to be made to the time off request
- If you want a change in the behavior, please raise an enhancement for the same: https://launchpad.support.sap.com/#/notes/2090228
- We welcome inputs from customers to improve the functionality of our products. All enhancement requests are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release.
Keywords
Cancel, Edit, Update, Time Off request, take rule, save, field, employee central , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem
Product
SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors HXM Core 2105