SAP Knowledge Base Article - Public

3093521 - Error During Scheduling a Maintenance Plan: You are not allowed to schedule maintenance plans for service order


You get the following error message when you try to open maintenance plan using the Schedule Maintenance Plan app:
You are not allowed to schedule maintenance plans for service order.


SAP S/4HANA Cloud.

Reproducing the Issue

  1. Open the Schedule Maintenance Plan - Service app.
  2. In the Maintenance Plan field, enter a maintenance plan ID.
  3. Once you press Enter, an error message is displayed.


The business role SAP_BR_SERVICE_PLANNER is not assigned to the user.


Assign the business role to the user in the Maintain Business Users app.


If scope item 4X5 is active and the role SAP_BR_SERVICE_PLANNER is missing in the Maintain Business Roles app, follow the steps below:

  1. Open Maintain Business Roles app.
  2. Choose Create from Template.
  3. In the Template field, open the value help by pressing F4.
  4. Search for the business role template SAP_BR_SERVICE_PLANNER.
  5. Select the entry for SAP_BR_SERVICE_PLANNER from the search results.
  6. Choose OK to confirm the creation of the new business role.

See Also

Schedule Maintenance Plan - Service'CRMS4_MPLAN_SCHED_S'%29/S26

Scope Item: Recurring Services (4X5)‎


Schedule Maintenance Plan, maintenance plan, 4X5, SAP_BR_SERVICE_PLANNER, service, services, SAP_SERV_BC_RECUR_MGR_PC, role, catalog, Service Planner - Recurring Service, service planner, recurring service , KBA , CRM-S4-SRV-MNP , S4CRM: Planned Recurring Service , How To


SAP S/4HANA Cloud all versions