Symptom
- Scheduling the application job to update the down payment status of the sales document does not work.
- The log in the 'Schedule Update of Down Payment Status - Sales Orders' app shows the warning message "No data found".
- The job details in the 'Schedule Update of Down Payment Status - Sales Orders' app show the message "Results: No entry with job results".
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create sales order for down payment according to scope item BKJ.
- Create the down payment request (FAZ) for the down payment item line of the sales order.
- Post incoming payment.
- Schedule the application job to update the down payment status of the sales order.
Cause
The posting is in FI-AR (accounts receivable accounting) and the 'Schedule Update of Down Payment Status - Sales Orders' app is only relevant for FI-CA (contract accounting) scenarios.
With this app, you can schedule the update of down payment status for sales orders in integration with Contract Accounts Receivable and Payable (FI-CA).
Please refer to SAP Help Portal Schedule Update of Down Payment Status - Sales Orders.
If a sales order is relevant to FI-CA, the document flow will show the down payment request with the status “FI-CA doc. generated”, after the document is posted to FI:
Resolution
Please follow the scope item 43Y.
See Also
Best Practice Explorer - Contract Accounting - Integration with Sales Documents (43Y)
SAP Help Portal - Schedule Update of Down Payment Status - Sales Orders
SAP Help Portal - Delivery Block Removal for Sales Orders in Down Payment Processing
SAP Community - Sales in SAP S/4HANA Cloud Public Edition 2108
What's New in SAP S/4HANA Cloud Public Edition 2108 - Schedule Update of Down Payment Status - Sales Orders
Best Practice Explorer - Sales Order Processing with Customer Down Payment (BKJ)
SAP Help Portal - Accounts Receivable Accounting - Down Payments
Keywords
'Schedule Update of Down Payment Status - Sales Orders', "No data found." "Results: No entry with job results", status Fully Paid, 43Y, BKJ, APJ_JOB_MANAGEMENT_SRV, SDDPFICAINTRUN, FI-CA, Contract Accounts Receivable and Payable, FI-AR, Accounts Receivable Accounting, , KBA , SD-BIL-IV-DP , Down Payments , SD-BIL-IV-DP-2CL , Down Payments (Public Cloud) , FI-CNT-CAC , S4H Best Practices for Convergent Contract Accounting , Problem