3093636 - “No data found” in Schedule Update of Down Payment Status – Sales Orders app – SAP S/4HANA Cloud Public Edition

When scheduling the job Schedule Update of Down Payment Status – Sales Orders, the application does not return any data or shows one of the following messages:

• “No data found.”
• “Results: No entry with job results.”

This can happen even though the down payment request has already been fully cleared in Financial Accounting (FI).

 SAP S/4HANA Cloud Public Edition

1. Create sales order for down payment according to scope item BKJ.
2. Create the down payment request (FAZ) for the down payment item line of the sales order.
3. Post the incoming payment.
4. Schedule the application job Schedule Update of Down Payment Status – Sales Orders.

The job runs successfully but returns no data or result entries.

This is expected system behavior.

The Schedule Update of Down Payment Status – Sales Orders app is only relevant for FI-CA (Contract Accounts Receivable and Payable) scenarios.
If the posting is done in FI-AR (Accounts Receivable Accounting), the job will not find any applicable data.

In FI-CA scenarios, the app updates the down payment status for sales orders that are integrated with Contract Accounts Receivable and Payable (FI-CA).

If the sales order is processed in FI-AR, the down payment status update logic is not triggered, and therefore the app will not return any results.

Example

If a sales order is relevant to FI-CA, the Document Flow will show the down payment request with the status “FI-CA doc. generated” after posting to FI:

• The application job Schedule Update of Down Payment Status – Sales Orders can only be used for FI-CA-based down payment processing.
• For customers using FI-AR (standard receivables accounting), this job is not applicable and no update of the down payment status occurs automatically after clearing.
• This is the standard system design in SAP S/4HANA Cloud Public Edition.

If the ability to update the down payment status for FI-AR postings is critical to your business, please raise a Customer Influence Request.

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