Symptom
When using SAP GUI for Windows and calling a web transaction (e.g. NWBC, SM_Workcenter, etc..) you may receive the error "500 Internal Server Error".
This happens if you disabled (set inactive) Internet Explorer and has only been observed if SSO (single-sign on) is used.
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Environment
SAP GUI for Windows.
Product
Keywords
SAP GUI for Windows, 760, 770, web transaction, Internet Explorer, IE, Edge, browser control, SSO, single-sing on, inactive, active, disable, disabled, 500, Internet server error, ticket, header, deaktiviert, inaktiv , KBA , BC-FES-CTL , SAP GUI for Windows Controls , BC-FES-GUI , SAP GUI for Windows , Problem
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