Symptom
For a customer return whose refund control is set as "Credit Memo" and "Decide Later", when it is finally decided to do refund for this customer return in the "Determine Refund" screen, there is no response after clicking the "Release Selected Items" button for item(s) to be refunded and the "Refund Progress" is still 0%.
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Environment
SAP S/4HANA CLOUD
Product
Keywords
Manage Customer Returns, Credit Memo, Decide Later, Determine Refund, Release Selected Items, No Response, Refund Progress, 0%, Credit Memo Request, Document Type, CBAR, GA2, 102495, Blocked, Sales Document Types, Permitted, Sales Areas,102185 , KBA , SD-SLS-RE , Returns , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem
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