Symptom
Value of SSN is mapped between RCM and Onboarding but the value is not appearing in Onboarding panels (second step).
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Resolution
In order to have SSN in the second step (NES) field must be on first step (PHV) panel.
- Map a custom key (CustomSSN) in Setup Onboarding 1.0 Integration
- Add an Assign Action to the process, first step in Super Admin:
- Key: SSN
- Value: {CustomSSN,charat=1}{CustomSSN,charat=2}{CustomSSN,charat=3}{CustomSSN,charat=5}{CustomSSN,charat=6}{CustomSSN,charat=8}{CustomSSN,charat=9}{CustomSSN,charat=10}{CustomSSN,charat=11}
The value will be in the panel on PHV (with no "-"), then it will be on NES as expected
How to add a Key in Super Admin:
2480181 - How to send value via Assign Actions in Super Admin - Onboarding 1.0
Note: The value of SSN cannot be blank at first step or it will not populate the panel in NES.
Keywords
SSN, Mapping, Mapped, DashedSSN, ONB, RCM, Key, Integration, 9 digit, Onboarding , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Onboarding all versions