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SAP Knowledge Base Article - PreviewSymptom
You are working with Tickets and notices some Tickets have the Completion Due Date recalculated to a past date when they come back from customers.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
SLA ; Time ; Requestor ; Processor ; Labor Time ; Working Hours ; , KBA , LOD-LE-CSM-SVL , Service Level Objective , How To
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