Symptom
An organizational unit manager is not able to view all the teams of a subordinate org unit in the team calendar.
Environment
SAP Business Bydesign
Reproducing the Issue
- As a manager, go to Managing My Area work center.
- Select My Teams view
- The team of a subordinate org unit is not visible in the team calendar.
Cause
The manager of the missing team is a service agent.
Resolution
Currently an org unit managed by a service agent with employees cannot be seen by the manager of the super-ordinate org unit in Managing My Area work center, My Teams view. This appears to be a very rare setup and based on this, it is currently a system limitation.
Keywords
missing not available unavailable cannot can't , KBA , SRD-HR-MSS , People Management , Problem
Product
SAP Business ByDesign all versions