SAP Knowledge Base Article - Public

3094512 - Organizational Unit Manager Unable to View all the Teams in the Team Calender

Symptom

An organizational unit manager is not able to view all the teams of a subordinate org unit in the team calendar.

Environment

 SAP Business Bydesign

Reproducing the Issue

  1. As a manager, go to Managing My Area work center.
  2. Select My Teams view
  3. The team of a subordinate org unit is not visible in the team calendar.

Cause

The manager of the missing team is a service agent.

Resolution

Currently an org unit managed by a service agent with employees cannot be seen by the manager of the super-ordinate org unit in Managing My Area work center, My Teams view.  This appears to be a very rare setup and based on this, it is currently a system limitation.

Keywords

missing not available unavailable cannot can't , KBA , SRD-HR-MSS , People Management , Problem

Product

SAP Business ByDesign all versions