3094777 - Candidate disappears after restarting Onboarding

After restarting onboarding for candidate, he does not appear in the dashboard or New Hire Data Review tile. Candidate is lost.

SAP SuccessFactors Onboarding

1. Initiate Onboarding for candidate
2. Complete New Hire Data Review task
3. Restart Onboarding
4. Now candidate is not available in the onboarding dashboard/ Candidate disappeared from onboarding dashboard.

This is caused because a NULL value is passed for a mandatory Is Primary Flag (from either national ID Card, Primary Emergency Contact or Email portlet). Upon checking from integration suite tool, you will find the right portlet which is passing the NULL Value. 

Kindly ensure the "Is Primary" field is passed from RCM with a value when restarting onboarding. Failing so, the candidate will not land in onboarding dashboard.

Onboarding dashboard, restart, disappear, vanish, lost, New Hire Data Review Tile, "Is Primary", RCM , KBA , LOD-SF-OBX-DBD , Dashboard , Problem