SAP Knowledge Base Article - Public

3094824 - Unable to search users to be invited in SAP Jam subgroup


Unable to invite users to SAP Jam subgroup(s) despite having access


SAP Jam Collaboration

Reproducing the Issue

  1. Go to SAP Jam
  2. Go to group
  3. Click Invite members
  4. Search for the user(s)


Users can't be searched in a subgroup if users are not a member of the main group


  • Users must be a member of the main group first then they can be searched
  • Invite users by using "+ Add members from main group" on the subgroup


Invite, search, parent group, main group, subgroup , KBA , LOD-SF-JAM-GRP , Group Issues , How To


SAP Jam Collaboration all versions