SAP Knowledge Base Article - Preview

3094849 - SAP C4C Inbound Communication fail with HTTP 401 - Unauthorized at the SAP Cloud Platform Integration using basic authentication

Symptom

SAP C4C Inbound Messages with basic authentication are being rejected with error "HTTP 401 - Unauthorized" in the Middleware SAP Cloud Platform Integration.


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Environment

  • SAP Cloud for Customer
  • SAP Cloud Platform Integration

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2108 ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP Marketing all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions ; SAP Hybris Cloud for Customer integration with SAP CRM all versions

Keywords

 HTTP 401, 401 Error, Basic authentication, Inbound C4C, Unauthorized , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , AP-RC-WSM , Web Service Message Monitoring View , LOD-CRM-INT-CRM , Integration of C4C with CRM , LOD-CRM-INT-EC , Integration of C4C with Employee Central , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , LOD-CRM-INT-YMT , Integration of C4C with Marketing , Problem

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