SAP Knowledge Base Article - Public

3094884 - [Onboarding] Address Data not reflecting in Integration Centre

Symptom

Employee Address Details are not visible in Integration Centre. 

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

  1. Login to instance
  2. As you have already given the address details in PDC step.
  3. Now Go to integration center
  4.  Configure report
  5.  No Address data showing for candidate

Cause

When we use userNav->Employment Info -> Address Info to fetch the details. As Employment Info is effective dated, we would be able to fetch only as of today's effective dated values - which means for the new hires whose start date is today or in the past. But for the affected new hire the start date is in future dated. Hence values are not shown in the report 

Resolution

We need to ensure that make use of Time Based Filters as below. The date can be set to some future date.


Address Detail is available now as you can see the below screenshot,

Note :

This might not be able to support integration related issues in the future. Please use Onboarding People Analytics as reporting tool.

Keywords

Integration center, Address details, data , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , How To

Product

SAP SuccessFactors Onboarding 2105

Attachments

Pasted image.png
Pasted image.png
Pasted image.png