Symptom
Employee Address Details are not visible in Integration Centre.
Environment
SAP SUCCESSFACTORS ONBOARDING
Reproducing the Issue
- Login to instance
- As you have already given the address details in PDC step.
- Now Go to integration center
- Configure report
- No Address data showing for candidate
Cause
When we use userNav->Employment Info -> Address Info to fetch the details. As Employment Info is effective dated, we would be able to fetch only as of today's effective dated values - which means for the new hires whose start date is today or in the past. But for the affected new hire the start date is in future dated. Hence values are not shown in the report
Resolution
We need to ensure that make use of Time Based Filters as below. The date can be set to some future date.
Address Detail is available now as you can see the below screenshot,
Note :
This might not be able to support integration related issues in the future. Please use Onboarding People Analytics as reporting tool.
Keywords
Integration center, Address details, data , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , How To
Product
Attachments
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