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SAP Knowledge Base Article - PreviewSymptom
You notice that the field Service Technician Team and Service Technician are not displayed in the Advanced Search of the Work Ticket TI, although they are set as visible and set as personalize in Adaptation Mode.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service Technician, Service Technician Team, Work Ticket, Ticket, Advanced Search, Field, Displayed, Missing, Filter, C4C, Service, Adaptation Mode, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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