3094948 - Error "Cannot produce target element" when replicating Business Partner Relationship from SAP Cloud for Customer to SAP Marketing Cloud

Symptom

When replicating business partner relationships from C4C to Marketing Cloud via iflow "Replicate Business Partner Relationship to SAP Marketing via Business Partner Web Services", you see the following error in the SAP Cloud Platform Integration message monitoring:

"Cannot produce target element /ns0:BusinessPartnerRelationshipSUITEBulkReplicateRequest/BusinessPartnerRelationshipSUITEReplicateRequestMessage. Queue has not enough values in context. Target xsd requires a value for this element, but target field mapping does not produce one. Probably the xml-instance is not valid to the source xsd, or the target field mapping does not fulfill the requirement of the target xsd".

Environment

SAP Marketing Cloud

SAP Cloud for Customer

SAP Cloud Platform Integration

Cause

The artifact "Value Mapping for SAP Cloud for Customer and SAP Marketing Integration" has not been deployed.

Resolution

You should maintain the Mapping of Business Partner Roles between SAP Marketing Cloud and SAP Cloud for Customer in the CPI artifact "Value Mapping for SAP Cloud for Customer and SAP Marketing Integration" as stated in our documentation: Setting Up SAP Marketing Cloud Integration with SAP Cloud for Customer (1J9).

Keywords

C4C MARKETING CPI ROLES RELATIONSHIP , KBA , LOD-CRM-INT-YMT , Integration of C4C with Marketing , Problem

Product

SAP Cloud for Customer core applications 2108