SAP Knowledge Base Article - Public

3095013 - New hire has a termination record with onboarding once cancelled


Candidate who was once cancelled Onboarding and re-initiated from RCM has a termination record under Employment Details.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate onboarding from RCM
  2. Cancel onboarding
  3. Re-initiate from RCM
  4. Hire the candidate
  5. Once the candidate became active, a termination record can be found under Employment Details.


Once onboarding got cancelled, a No-Show event would be inserted into jobInfo. 

The No-Show event is a termination which termination date is equal to the original start date.

Hence, in this scenario, a termination record would be created under Employment Details after re-initiating and hiring.


Please delete the termination record manually.

See Also

2940984 - Reporting No-Show New Hires


no show, termination, re-initiate, cancel , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem


SAP SuccessFactors Onboarding all versions