Symptom
When posting supplier or customer invoices using the apps 'Create Outgoing Invoices' or 'Create Incoming Invoices,' the balance is not zero.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
1. Post supplier invoice via app 'Create Incoming Invoices'.
2. Enter mandatory fields in Basic Data screen:
- Vendor
- Company Code
- Posting date
- Invoice date
- Amount
- Reference
- Select calculate tax check box and enter tax code
- G/L account
- Amount
3. The total balance isn’t zero. The difference comes from the calculated tax amount.
Cause
The option 'Enter Net Amount' is selected in the app 'Edit User-Specific Options for Journal Entries' under 'General Options for Journal Entries'.
The amount entered in the G/L line item represents the net amount.
Resolution
Remove the flag 'Enter Net Amount' in the app 'Edit User-Specific Options for Journal Entries'.
See Also
2701452 - User-Specific Option <Enter Net Amount> for Journal Entries: Not Effective
Keywords
Net Amount, Edit User-Specific Options for Journal Entries, General Options for Journal Entries, Calculate Tax, Create Outgoing Invoices, Create Incoming Invoices, FB60, FB70 , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , How To
SAP Knowledge Base Article - Public