SAP Knowledge Base Article - Public

3095426 - Error Message XXX Is Not a Valid Email Address in Workflow Rule

Symptom

You notice that, when trying to create an e-mail workflow rule, the error message XXX is not a valid email address is displayed, after adding an e-mail address, although you have maintained the activity Address Checks, in Business Configuration work center, to allow the saving of inconsistent addresses.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Administrator work center.
  2. Navigate to Workflow Rules view.
  3. Click to create a new rule.
  4. Fill in the details required by the rule.
  5. Add your e-mail address.
  6. See the error message.

Cause

The configuration set in the activity Address Checks, in the Business Configuration work center, is not applicable for workflow rules.

Resolution

This is the system expected behavior.

Keywords

Email, E-mail, Workflow, Workflow Rule, Rule, Address, is not a valid email address, Valid, Valid E-mail Address, Error, Error Message, C4C, Service, , KBA , LOD-CRM-WKF , Workflow , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions