You see unexpected business roles in your system, created by SAP.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Administrator work centre
- Go to the General Settings view and select: Business Roles
- You see the following business roles:
All of those are created by SAP and have the last Changed by SAP.
In the business roles view, the option to edit, delete as well as 'Actions' are grayed out.
This is the expected system behaviour if you went through the onboarding process.
SAP_REX : Field Sales Executive, SAP_SALES_REP : Sales Representative, SAP_SALES_REP, SAP_SERVICE_AGENT, SAP_SERVICE_MANAGER, SAP_REX , KBA , LOD-CRM-ACC , Account , How To