Symptom
Process Communication Error Sales Transaction XX cannot create a Financials Notification.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoicing w/c -> Point-of-Sale Transactions view
- Edit the Sales Transaction XX (XX represents the Sales Transaction ID)
- Navigate to Document Flow tab
PCE shows Sales Transaction XX cannot create a Financials Notification
Cause
User used different signs for the tax and net/gross amount while uploaded the POS.
For example: You have included Items with TypeCode=5 (gift card redemption) which is with negative value.
Resolution
Customer need to cancel the POS and then we can cancel relevant XI message to accounting.
Keywords
not reflected; financial accounting; , KBA , AP-POS , Point-of-Sale Transaction Processing , Problem
Product
SAP Business ByDesign all versions