3096124 - Down Payment Request Ignores the Approval Process When Selecting the Release button, but not When Selecting Save as Invoice Button.

Down Payment Request ignores the approval process when the Release button is selected, but not when the Save as Invoice button is selected.

SAP Business ByDesign

1. Go to Customer Invoicing work center.
2. Create New Down Payment Request from the Common Tasks.
3. Enter all the necessary details.
4. Click on Release button.

In this case, the approval status changes to In Approval, but the document is released.

The scenario only occurs only when selecting the Release button directly during the creation of the Down Payment Invoice. If the Save as Invoice button is selected and then the release of the Down Payment Invoice occurs, the approval process is triggered as expected.

Using extension fields as the conditions to determine the approval process causes the approval process to be ignored. This means a down payment that should go to approval will simply be released if the release button is selected.

For the approval processes for the down payments to work as expected, it is required to either change the conditions to not include extension fields, or always save the created Down Payment Requests as invoices first using the Save as Invoice button in the Down Payment Invoice Request.

Down payment; Approval process; Down payment request; Release; Save as Invoice , KBA , down payment request , release , save as invoice , down payment invoice approval , AP-CI-CI , Customer Invoice , How To