SAP Knowledge Base Article - Preview

3096420 - Workflow Email Sent to Wrong User

Symptom

You have setup a Workflow Rule to send an e-mail to the Agent of a Ticket (for example) but it is also sending the e-mail to another User.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Recipient ; Custom Recipient ; Notification ; Agent Responsible for Ticket , KBA , LOD-CRM-WKF , Workflow , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.