SAP Knowledge Base Article - Public

3096753 - "Cannot configure country specific payment info detail fields" in Manage Pending Hire - Onboarding 1.0

Symptom

The error in shown when select a candidate in Manage Pending Hire: Cannot configure country specific payment info detail fields PaymentInformationDetailV3.[MAIN].[1].[USA].accountType without configuring paymentInfoDetail.[MAIN].[1].bankCountry

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Login BizX
  2. Go to Manage Pending Hires
  3. Select the candidate
  4. Error throws: Cannot configure country specific payment info detail fields PaymentInformationDetailV3.[MAIN].[1].[USA].accountType without configuring paymentInfoDetail.[MAIN].[1].bankCountry

Cause

The candidate does not have keys SAP_BankCountry_Primary and SAP_BankCountry_Primary_text populated due to the panel condition did not match for this case. As the panel has been skipped the values were blank.

Resolution

First as workaround to eliminate the error the keys SAP_BankCountry_Primary and SAP_BankCountry_Primary_text must be populated in Super Admin.

Then the Panel conditions must match to different types of PayType. There must be a Panel for each type of pay.

Keywords

PayType, Conditions, Panel, Cannot, configure, country, specific, payment, info, detail, fields, PaymentInformationDetailV3.[MAIN].[1].[USA], accountType, without, configuring, paymentInfoDetail.[MAIN].[1].bankCountry, bankCountry , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions