SAP Knowledge Base Article - Public

3096792 - Unable to transfer successfully CandidateID and ApplicationID via Recruiting to hire Data Mapping - RCM/OBX/EC

Symptom

Is it possible to transfer successfully Candidate ID and Application ID via Recruiting to hire Data Mapping ?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. The system let you save the setting as below:
  2. However testing the integration the IDs  do not populate the destination. In addition verifying via Diagnostic tool in Provisioning the information send from Candidate ID and Application ID appear as "null"

    Cause

    Our Product Manager confirmed that is not supported.

    Resolution

    If you believe this behavior should be altered, please, raise this to our Influence Page, where you can submit an idea or search and vote for existing ideas that you consider relevant on the Influence Page, so they can become an enhancement for future product versions.
    The following KBA addresses how to submit Enhancement Requests: 2090228 – How to submit enhancement requests for SAP SuccessFactors products
     
    As workaround you can try an alternative method:
    • create two custom fields in job application template;
    • using Recruiting Business Rules populate the Application ID and Candidate ID to these fields;
    • then mapping these custom fields in Recruiting to hire Data Mapping you should be able to transfer the values without involve the original standard field IDs;

    Keywords

    Recruiting, to hire, Data, Mapping, Candidate ID , Application ID, Candidate, Onboarding, employee, central, rcm, onb, ec, field   , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

    Product

    SAP SuccessFactors Recruiting all versions