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3096839 - Analysis Office is hanging when trying to reconnect to BW system


Analysis Office is freezing/hanging when trying to reconnect to BW system.

The trace of AO (see SAP note 2129389) ends with following entries when AO hangs:
Run cancelable action Executing server function "RSAO_GET_REENTRY_TICKET"
Waiting for tasks
+++ Execute function in new task - task id <XYZ>

The task <XYZ> never ends and the expected entry below is not found in trace:
+++ Execution of function finished - task id <XYZ>



SAP BusinessObjects Analysis, edition for Microsoft Office


SAP Analysis for Microsoft Office all versions


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