Symptom
An error "An element with the identifier <field name> must appear in the document" is showing when saving or uploading Offer Detail Template.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
1. Edit the Offer Detail Template in Manage Templates or Provisioning
2. Save the Offer Detail Template
3. Error "An element with the identifier <field name> must appear in the document"
Cause
The field ID is not defined on the Offer Detail Template.
Resolution
Before removing any field in a template, you need to remove/uncheck it first to attribute it is being reference to like mobile fields. Once unchecked, you can proceed deleting the field definition in offer template.
Keywords
An element with the identifier must appear in the document, error upload template, error saving template, Offer , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem