Symptom
Picklists are not displaying during the New Employee Step for Pre-day 1 users.
Environment
- SAP SuccessFactors Onboarding 1.0
- SAP SuccessFactors Platform
Reproducing the Issue
- Complete PHV for a new candidate and send them the New Employee Step.
- Candidates Log in and try to complete New Employee Step.
- Candidates notice that they cannot interact with Picklists.
Cause
- Download Employee Export and look for problem candidates.
- In language column see that it is set to "en_SAP_SLS".
- This is an internal SAP testing language that is not meant for use in production environments.
- This is used for internal testing and evaluation by the language team.
Resolution
- Navigate to Provisioning.
- Open Company Settings
- Search for "Language Packs"
- Find and uncheck language pack "en_SAP_SLS"
Keywords
en_SAP_SLS, Picklist, Language Packs, New Employee Step, Pre-Day 1 , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding ; SAP SuccessFactors Platform all versions