SAP Knowledge Base Article - Public

3097143 - Picklist not displaying for certain candidates - Onboarding 1.0


Picklists are not displaying during the New Employee Step for Pre-day 1 users.


  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Platform

Reproducing the Issue

  1.  Complete PHV for a new candidate and send them the New Employee Step.
  2.  Candidates Log in and try to complete New Employee Step.
  3.  Candidates notice that they cannot interact with Picklists.


  1. Download Employee Export and look for problem candidates.
  2. In language column see that it is set to "en_SAP_SLS".
  3. This is an internal SAP testing language that is not meant for use in production environments.
  4. This is used for internal testing and evaluation by the language team.


  1. Navigate to Provisioning.
  2. Open Company Settings
  3. Search for "Language Packs"
  4. Find and uncheck language pack "en_SAP_SLS"


en_SAP_SLS, Picklist, Language Packs, New Employee Step, Pre-Day 1 , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding ; SAP SuccessFactors Platform all versions