SAP Knowledge Base Article - Public

3097212 - PQE Questions (Legacy) export job failed

Symptom

After selecting all questions (or a large amount) in Legacy Question export receive error & no export download is available:
com.plateausystems.elms.bo.entityexport.api.ExportServiceException: Question export failed
 ..
Caused by: com.plateau.common.persistence.api.PlateauDataAccessException: Could not write or finalize the question export batch.; nested exception is com.plateausystems.elms.bo.entityexport.api.ExportServiceException: java.lang.IllegalArgumentException: The maximum length of cell contents (text) is 32767 characters
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Caused by: java.lang.IllegalArgumentException: The maximum length of cell contents (text) is 32767 characters
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Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Select Export Data under System management Tools and select all questions (or large amount).
  2. After executing receive error and note Export results show failed with no download.

Cause

Error occurred during export however large amount of questions exceeded 32-bit limit for export results to be generated.

Resolution

Run export is smaller batches of questions.

Keywords

sap, successfactors, learning, lms, pqe, question, export, legacy, (legacy), error, failed, download, The maximum length of cell contents (text) is 32767 characters, exporting , KBA , LOD-SF-LMS-LEG , Legacy Learning Issues , Problem

Product

SAP SuccessFactors Learning all versions