3097228 - New Quick View Is Not Available On Mobile App

Symptom

When using the Cloud for Customer app you are not able to open the New Quick View.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Log in to the system using the C4C app.
2. Go to "ABC" work center.
3. You are not able to open the New Quick View.

Cause

This is the system behavior.
The New Quick View is only supported for Desktop mode.

Resolution

In devices, it will be shown on Map and Calendar view only because we used to show QV "Old Quick View" earlier in these 2 cases although QV's were not allowed on devices.
So, same concept continues with New Quick View as well.

Keywords

Quick, View, App, mobile, Available, Missing, New , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2108