SAP Knowledge Base Article - Preview

3097240 - New candidates are being made inactive - Onboarding 1.0

Symptom

When candidate tries to access the new employee step they receive the following error message;

Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. ServiceApplicationException while creating New User in BizX if ONBOARDING_DEMO_ENVIRONMENT or ONBOARDING_PRE_DAY1_EXPERIENCE is enabledUnable to UpdateUserIdINKMS.


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding

Keywords

user ID, duplicate, inactive, next person UUID, Internal Server Error , KBA , LOD-SF-OBD , Onboarding , Problem

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