SAP Knowledge Base Article - Preview

3097292 - Connectivity issues between SuccessFactors and external/third-party sites - SuccessFactors

Symptom

You are facing outbound connectivity issues between your SuccessFactors (SF) Integration Center or your SF Boomi Cloud Atom and some external/third-party site (SFTP/REST/SOAP).

Checking the logs, you can see that:

  • failure occurs very fast in Boomi with SSL error or java.net.SocketException: Connection reset;
  • failure occurs after standard timeout time in Integration center;


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Environment

  • SAP SuccessFactors HCM Suite
  • Boomi

Product

SAP SuccessFactors HCM Suite all versions

Keywords

failed, SSL error, connection reset, non-legacy, NGCD, Next Generation Cloud Delivery, onestrike, one strike, connectivity, webservices, SFTP, cannot connect, blocked, network, allowlisting, web-services, own sites, destination system, 22 , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-INC , Integration Center , Problem

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