SAP Knowledge Base Article - Preview

3097620 - C4C Inbound Service Interface Failing With “Operation Not Possible; Business Document Locked” or “Solve Configuration Issue in ID Mapping” Errors

Symptom

You are replicating data from External System to Cloud for Customer, however the inbound message is failing with the following error: "Operation not possible; business document locked" or "Solve Configuration Issue in ID Mapping for Element Internal ID".


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Operation, Business Document, Web service Message Monitoring, Locked, C4C, Cloud for Customer, Integration, ID Mapping, business document locked , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

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