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SAP Knowledge Base Article - PreviewSymptom
You are replicating data from External System to Cloud for Customer, however the inbound message is failing with the following error: "Operation not possible; business document locked" or "Solve Configuration Issue in ID Mapping for Element Internal ID".
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
Operation, Business Document, Web service Message Monitoring, Locked, C4C, Cloud for Customer, Integration, ID Mapping, business document locked , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To
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