Symptom
You have an user that has assigned multiple business roles.
Some of those business roles have assigned a Page Layout ABC (where ABC is the name of the Page Layout) while the rest has the Page Layout XYZ (where XYZ is the name of the Page Layout).
However when going in the application with the user, you don't see the changes done to either page layout. Instead it is getting a different set of changes on the screen.
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Environment
SAP Cloud for Customer
Product
Keywords
Adapt; Adaptation; Page Layout; Assign; Assignment; Conflict; Changes; Change Transaction; CT; Order; Reflect; Reflected; Business Role; Access;
, KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To
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