SAP Knowledge Base Article - Public

3098176 - Scanned invoice upload time

Symptom

Ideally how much time it takes to upload the scanned invoice of size less than 20 MB

Environment

SAP Business ByDesign

Cause

Depends on few things like size, if there is an issue processing, etc it will keep retrying in the background. but in the front end will have status 'Scanning In Process' and you wont see if it failed for any reason the first time, but later it worked for the second retry etc.
 This is just an example for reason why one document might take longer than the other.

Resolution

We don't expect the upload to take more than 1.5 minutes on a max

Keywords

 scanning invoice upload time performance issue , KBA , AP-SIP , Supplier Invoice Processing , Problem

Product

SAP Business ByDesign all versions