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SAP Knowledge Base Article - PublicSymptom
Error observed in BPE Tile "Error while accessing the attachment storage service". Occurs at document step and prevents the signature tile from appearing for external user.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Cause
This is caused by heavy caching in the system.
Resolution
Kindly perform the refreshes -
- OData API Metadata Refresh and Export (UI)
- RBP Refresh (provisioning)
This will resolve the issue.
Keywords
Error, BPE Tile, Error while accessing the attachment storage service, Document step, signature, Onboarding, Document Flow, Document storage , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding 2105
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