Symptom
How to add/change the permissions of the Offer Letter Portlet through Manage Templates?
- Legacy Applicant Workbench:
- Latest Applicant Workbench:
NOTE: It is very important to keep in mind this tool is extremely powerful. Modifications made to templates can have a direct impact on candidate experience, integrations, custom integrations, etc. Change should only be made by a qualified individual that is familiar with the configuration.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Resolution
To edit or add the permission to access the Offer Letter Portlet through Manage Templates, please, do the following:
- Navigate to Admin Center > Recruiting > Manage Templates;
- Select Job Requisition;
- Select the template you want to make changes;
- Click the arrow next to "General Settings" on the left side of the page, under "Template Settings";
- Select "Application Status Configuration";
- Click "[Number of] Feature Permissions defined. Click to modify.";
- Click on Add feature permission;
- In the field Feature Permission Type, select the offerLetterPortlet type;
- Add the appropriate permission roles (e.g. Recruiter, Second Recruiter, Hiring Manager);
- Grant the permission to the appropriate status;
- Publish the changes.
Note: If you don't include these permissions in the template, the offer letter section in the Legacy Workbench will be visible to anyone with access to candidate application profiles. In the Latest Workbench however, it will only be visible to the users with the offerLetterPortlet permission.
In case you don't have Manage Templates enabled in your instance check KBA 2365214 - Manage Templates for Recruiting Management.
See Also
KBA 2365214 - Manage Templates for Recruiting Management
KBA 3414739 - Offer Letter history section not visible in the new candidate workbench - Recruiting Management
Help Portal Offer Letter Permissions for Recruiting Operators
Keywords