SAP Knowledge Base Article - Public

3098746 - Enable/Disable E-verify process - Onboarding 1.0


How to Enable or Disable E-verify process?


SAP SuccessFactors Onboarding 1.0


For Live Customer(s) who are engaging with a Partner.

Please engage with an SAP Certified Partner or Professional Services/Consulting, refer to KBA: 2279979. In addition, kindly refer to KBA 2686368 to understand what are considered implementation or consulting request.

This setup is done as part of implementation process and not to be enabled in the middle of SAP SuccessFactors Onboarding live system. If you would like to disable this feature, please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident. In addition, follow the template when creating an incident and provide the needed information below.

  1. BizX Company ID 
    • [Insert affected instance]
  1. Permission to disable E-Verify Correct Data Process
  1. Username for Support Access (Read the agreement below)
    • [Insert Username]
  • May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access, refer to KBA listed below)
  • With your approval, accessing your system environment you agree for the actions we will take below.
    1. Review the data of affected users and compare it to those users who are working as expected.
    2. Capture screenshots/record screen clips of the issue.
    3. Analyze your system configuration
  • To know how to grant support access to SAP Cloud Product Support, please read the full article on 'How to Grant Support Access to SuccessFactors Support Staff' by clicking the reference KBA 2088892.

For Implementation Partner(s) and Consultant(s)

  1. Navigate to SAP SuccessFactors Onboarding back-end/Super Admin > Target Account > Processes
  2. Find the E-Verify and in the 'Status' column you will see if the process is currently Enabled or Disabled
  3. To activate the process click Enable and deactivate by clicking Disable


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SAP SuccessFactors Onboarding all versions