Symptom
You have the Cloud for Customer client side Outlook add-in installed and the synchronization is not working anymore.
Related symptoms:
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After updating the add-in to the latest version the e-mail sync is not working anymore.
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The replication is started, however documents won't be updated. Also there is no failure description.
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The E-Mails in Outlook will be marked with "in Replication".
In the logs you can see this such error: <SVR>ERROR</SVR><TYP>FolderManager</TYP>
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Environment
SAP Cloud for Customer
Product
Keywords
outlook, add-in, sync, replication, foldermanager, sqlite , KBA , LOD-CRM-GW-OUT , Outlook , Problem
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