SAP Knowledge Base Article - Preview

3098774 - Option "Prompt for Password After" Set In Security Policies Not Working Correctly In C4C Mobile Apps

Symptom

You have set in Security Policies under Mobile App Password Validity the option "Prompt for Password After" to any value (e.g. Never Prompt) and expects that the passcode of the mobile apps will act accordingly (e.g. never prompting for the passcode) while users are using the app.

However, the passcode keeps getting prompted for the end users or don't respect the set timer.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Security Policies; Mobile Passcode; Android; iOS; iPad; iPhone; Offline; Password; , KBA , AP-RC-MOB-AND , SAP Hybris Cloud for Customer Extnd App on Android , How To

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