SAP Knowledge Base Article - Public

3098830 - Buiding blocks are invisible in segmentation models

Symptom

You create a building block and try to use it in segmentation models in assigned segmentation object, however you cannot find the building block in new creating segmentation models even though it is a public one.

Environment

  • SAP Marketing Cloud Edition

Reproducing the Issue

  1. Create a new building block in Segmentation Building Block app.
  2. Save and publish the building block.
  3. Go to Segmentation model app to create a new segmentation model from corresponding segmentation profile.
  4. New creating building block is not visible.

Cause

Some attributes used in building block are not visible in segmentation profiles.

Resolution

You can use the "Check" button in building block to find the list of invisible attributes and set them to be visible in segmentation configuration app.

See Also

SAP Marketing Cloud Help Portal - Segmentation Building Blocks

Keywords

segmentation building block, visible.  , KBA , CEC-MKT-SEG , Segmentation , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

Pasted image.jpg