Symptom
- User triggers Termination in Employee Center but data not visible on the panels in Offboarding process
- Data not mapping to Offboarding
Environment
SAP SuccessFactors Onboarding 1.0
SAP SuccessFactors Employee Central
Reproducing the Issue
- Candidate is terminated in EC
- Activity appears in Offboarding module
- Values are not transferred
Cause
Resignation date is in the past and candidate is already inactive in EC
Resolution
- When user is terminated with date in the past, job information changes are effective from termination date
- Personal information update changes are effective only from the date workflow is approved
- When you initiate Offboarding, only eligible entity record fields which are effective as of termination date for user will be fetched from EC
- Since personal info changes are not effective as of that day, we are getting values as null
- We recommend manually entering those values directly into Offboarding
Keywords
Offboarding, Data not mapping, Termination date, Past, EC, Employee, Inactive , KBA , LOD-SF-OBD-OFF , Offboarding , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding