SAP Knowledge Base Article - Public

3098933 - Data Not Sent to Offboarding - Onboarding 1.0


  • User triggers Termination in Employee Center but data not visible on the panels in Offboarding process
  • Data not mapping to Offboarding 


SAP SuccessFactors Onboarding 1.0

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Candidate is terminated in EC
  2. Activity appears in Offboarding module
  3. Values are not transferred


Resignation date is in the past and candidate is already inactive in EC


  1. When user is terminated with date in the past, job information changes are effective from termination date
  2. Personal information update changes are effective only from the date workflow is approved
  3. When you initiate Offboarding, only eligible entity record fields which are effective as of termination date for user will be fetched from EC
  4. Since personal info changes are not effective as of that day, we are getting values as null
  5. We recommend manually entering those values directly into Offboarding


Offboarding, Data not mapping, Termination date, Past, EC, Employee, Inactive , KBA , LOD-SF-OBD-OFF , Offboarding , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding