3099085 - SSO to BW is not working when opening a report from BI platform in Analysis Office

Symptom

A workbook uses an OLAP connection configured in CMC to connect to the BW system with authentication type SSO.

SSO between BI platform and BW system has been configured.

When opening/launching the workbook from BI Launchpad in Analysis Office, or directly from AO by connecting to BI platform, the SSO to BW system does not work and the popup to enter user and password is displayed.

Environment

SAP BusinessObjects Analysis, edition for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

sso, re-entry, re-entrance, ticket, logon, credentials, dialog, user, password, asking, popup , KBA , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

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