SAP Knowledge Base Article - Public

3099101 - System Crash When Trying to Change Shift Programs For an Existing Resource

Symptom

You want to change the Shift Program for your Equipment Resource XYZ (XYZ represents the ID of the Equipment Resource). However, this is not possible as the system crashes when trying to do so.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Work centre Supply Chain Design Master Data.
  2. Select the Resources view.
  3. Select the Equipment Resource XYZ.
  4. Click the Edit button. 
  5. Go to the Operating Times tab. 
  6. Click on the value selector of the Shift Program field. 
  7. Change the currently maintained Shift Program ABC (ABC represents the ID of the current Shift Program) to a new one - DEF (DEF represents the ID of the new Shift Program).

Result: System dumps.  

Cause

The dump occurs because Shift Program was not configured correctly, namely there are no entries maintained for the Shifts (Shift Program --> Shifts tab).

Resolution

You need to select a Shift Template for the Shift Program DEF and then save the changes.

See Also

SAP Knowledge Base Article 2492086

SAP Knowledge Base Article 3098988 

Keywords

KBA , AP-RDM , Resource Data Management , Problem

Product

SAP Business ByDesign all versions