SAP Knowledge Base Article - Public

3099171 - Matching Profiles missing job title in Rehire verification - Onboarding

Symptom

You are performing a Rehire verification and the Job Title information is missing in the matching profiles.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate Onboarding for Rehire candidate;
  2. Check the Perform Rehire Verification tile;
  3. The Job title information is currently blank.

Cause

Job-Title field is currently disabled in Admin Center > Manage Business Configuration > jobInfo OR it was disabled in the past (during the previous employment).

Resolution

Enable Job-Title field in Manage Business configuration. 

Keywords

job, title, rehire, verification, accept, match, onboarding, obx, 2.0, missing , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions