Symptom
A user wishes to change the Candidate's preference to opt in or out of SMS messaging
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
As a user you wish to go to the following check box:
- Go to Recruiting
- Go to Candidates
- Search any candidate and go to their profile
- You wish to see the following checkbox: Send me SMS Notification
Resolution
To allow a user to be able to Enable/Disable SMS notification it is required that a Dynamic Group be created and the user added to it.
After creating the Dynamic Group you will need to give write permissions to the group for the following fields:
- cellPhone
- phoneCountryCode
- optInCellNumber
An example of the configuration in the XML Template(All Countries, Both Internal & External Candidates):
<field-permission type="write">
<role-name group-name="Edit Candidate Profile Group - DO NOT CHANGE NAME"><![CDATA[Dynamic Group]]></role-name>
<country><![CDATA[*]]></country>
<source><![CDATA[*]]></source>
<field refid="cellPhone"/>
<field refid="phoneCountryCode"/>
<field refid="optInCellNumber"/>
</field-permission>
See Also
2365214 - The Manage Templates Tool - Recruiting Management
2336022 - How to Enable SMS Interview Notifications - Recruiting Management
2537631 - How to Enable SMS Interview Notifications - SAP Mobile Services Contact
3099174 - How to allow users to change a Candidate's participation in SMS notifications - Recruiting Management.
Integrating Short Message Service (SMS) Notifications with Recruiting
Short Message Service (SMS) Integration with Recruiting
Opting Out of Short Message Service (SMS) Notifications in Recruiting
Keywords
Permission Check Box, SMS, Candidate, Notifications, Opt In, Opt Out , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To