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3099313 - Workflow is Not Updating the Processor of the Tickets as Expected


You have created a Workflow to update the Processor of the Ticket if the defined conditions are met. After the performing the steps to trigger the Workflow Rule, you notice that the Processor was not Updated/wrongly updated to the logged user.



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Processor , Tickets , Assigned To, Maintain  determination , Workflow update not working, Workflow , KBA , LOD-CRM-SRP , Service Request Processing , How To

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