SAP Knowledge Base Article - Preview

3099513 - "Failed to read the 'sessionStorage' property from 'Window'" error in SmartEdit - SAP Commerce Cloud


After logging in to SmartEdit and selecting a catalog version from the dropdown menu, the page will load indefinitely and the browser console will include the error below:

  • "Failed to read the 'sessionStorage' property from 'Window': Access is denied for this document"

The error can be observed on some browsers and not others depending on the configuration. In some cases it may even be observed only when using incognito/private browsing mode.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Commerce
  • SAP Commerce Cloud


SAP Commerce Cloud all versions ; SAP Commerce all versions


cookie, blocked, third party, spinner, sedit, hybris, ccv2 , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.