Symptom
Is it possible to create and use Background Elements from the Candidate Profile as custom tokens in emails or offer letters?
Environment
SAP SuccessFactors Recruiting Management
Resolution
As of now there isn't a way to add background elements as custom tokens. You can add them in there, but it doesn't work, and as of now there isn't a way to make them work as a custom token. If you think this would be a good feature for SAP SuccessFactors Recruiting, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.
You can also check the following KBA for more information regarding on how to request an enhancement request:
2090228 – How to submit enhancement requests for SAP SuccessFactors products
See Also
Keywords
custom, token, background, element, candidate, profile, cpt, template, employee, profile, data, model, data, field. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To