Symptom
- The CMS crashes when auditing is enabled
- When auditing is disabled/off, the cms does not crash
- The crash occurs at some point after startup, without any pattern
- Inside CMS logs, the final entry seen prior to the crash is:
- 2021 06 14 00:38:43:596|EventCache::newReadStream: Cannot open file <installdir>/sap_bobj/data/Auditing/<auditfile>.txt to read. Skipping...
- A backtrace of the core dump shows the following backtrace:
- #0 0x00000000005bc753 in std::_Rb_tree<CXLib500::SAnsiString, std::pair<CXLib500::SAnsiString const, unsigned int>, std::_Select1st<std::pair<CXLib500::SAnsiString const, unsigned int> >, std::less<CXLib500::SAnsiString>, std::allocator<std::pair<CXLib500::SAnsiString const, unsigned int> > >::upper_bound(CXLib500::SAnsiString const&) ()
#1 0x00000000005bc8d1 in std::_Rb_tree<CXLib500::SAnsiString, std::pair<CXLib500::SAnsiString const, unsigned int>, std::_Select1st<std::pair<CXLib500::SAnsiString const, unsigned int> >, std::less<CXLib500::SAnsiString>, std::allocator<std::pair<CXLib500::SAnsiString const, unsigned int> > >::erase(CXLib500::SAnsiString const&) ()
#2 0x00000000005ac54d in AuditeeManager::AuditEventCache::getData(long long, unsigned int, bool, std::deque<CXLib500::CSmartRefCountPtr<AuditeeManager::AuditItem>, std::allocator<CXLib500::CSmartRefCountPtr<AuditeeManager::AuditItem> > >&) ()
- #0 0x00000000005bc753 in std::_Rb_tree<CXLib500::SAnsiString, std::pair<CXLib500::SAnsiString const, unsigned int>, std::_Select1st<std::pair<CXLib500::SAnsiString const, unsigned int> >, std::less<CXLib500::SAnsiString>, std::allocator<std::pair<CXLib500::SAnsiString const, unsigned int> > >::upper_bound(CXLib500::SAnsiString const&) ()
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Environment
SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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